Terms & Conditions

Please read these terms carefully. By using WhiteSoftware’s website or services, you agree to the following terms.

1. Services Provided

WhiteSoftware provides professional web design, development, hosting, and consulting services. All projects are custom and may vary in scope, features, and cost depending on client requirements.

2. Client Responsibilities

Clients must provide accurate content, images, and any necessary accounts or credentials to allow WhiteSoftware to complete the project efficiently.

3. Payments

Payment terms are agreed upon before starting each project. Final deliverables may be withheld until full payment is received. Partial payments are non-refundable unless otherwise agreed.

4. Free Website Offer

WhiteSoftware may, from time to time, offer to design and build a 4-page static website at no build cost (the “Free Website Offer”). The following conditions apply to any project delivered under this offer:

  • Hosting must be provided by WhiteSoftware. Any website built under the Free Website Offer must remain hosted with WhiteSoftware (via whitesoftware.uk) for the duration of its use. The agreed monthly hosting and maintenance fee continues to apply.
  • Source code is not provided. Because no build fee has been paid, the underlying source code, project files, design assets, and any other build deliverables remain the sole property of WhiteSoftware and will not be released to the client.
  • Moving the website elsewhere. If at any point the client wishes to migrate the website away from WhiteSoftware hosting, or otherwise take possession of the source code, the standard build fee (starting from £150, depending on scope) becomes payable. Once paid, full ownership of the source code and assets transfers to the client in line with Section 5 (Intellectual Property).
  • Cancelling hosting. If the client cancels their WhiteSoftware hosting without paying the build fee, the website will be taken offline. The client retains no rights to the source code or build assets in that scenario.
  • Domain registration. The client remains responsible for domain registration costs. Domains registered on the client’s behalf belong to the client and may be transferred away at any time.

In short: the build is free as long as the website is hosted with WhiteSoftware. If you’d like to take it elsewhere, the normal build fee applies.

5. Intellectual Property

All code and design work remains the property of WhiteSoftware until full payment is received. Upon payment, ownership of the delivered website and its content transfers to the client. Projects delivered under the Free Website Offer are subject to the additional conditions set out in Section 4.

6. Limitation of Liability

WhiteSoftware is not liable for indirect, incidental, or consequential damages arising from the use of our services. Websites are delivered “as-is,” and while we strive for quality and uptime, some issues may arise beyond our control.

7. Hosting & Maintenance

Hosting and maintenance services are provided as agreed per project. While WhiteSoftware aims for reliable uptime, it cannot guarantee uninterrupted service.

8. Privacy

Personal information submitted via contact forms will only be used to respond to inquiries. See our Privacy Policy for full details.

9. Termination / Cancellation

Either party may terminate the agreement in writing. Partial payments are non-refundable unless otherwise agreed.

10. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes arising from WhiteSoftware’s services will be subject to UK jurisdiction.

That’s it! We like keeping things simple and fair. If anything here is confusing, just get in touch and we’ll clarify.